Nonprofit Surveys
The best insights typically come from active, passionate participants, and this could not be more true for nonprofit organizations. With LimeSurvey, you can empower donors and volunteers – the people going out of their way to uplift and support others – to provide invaluable feedback and insights into their work.
Alignment with vision and mission
Impactful reporting
Stakeholder engagement
What are nonprofit surveys?
Nonprofit surveys are questionnaires, polls, and forms used by non-profit and non-government organizations to gather information, feedback, or opinions from a wide array of stakeholders, including donors, volunteers, and clients.
Advantages of nonprofit surveys
TPL_MODULE_ACCORDION_TITLE
Organizations can use surveys to study the effectiveness and relevance of their programs, and shape future offerings to better suit community needs.
Fundraising teams can gather insights into donor satisfaction rates and preferences, and tailor communications and engagement strategies to improve these metrics.
Volunteer coordinators can use survey feedback to improve the quality of the volunteer experience.
Executives and board members can leverage survey data to inform strategic planning and ensure programs that align with stakeholder expectations and mission objectives.
Organizations can use survey insights to shape advocacy strategies.
Marketing and communications specialists can analyze survey data to refine messaging and outreach strategies, enhancing public engagement and awareness.
Nonprofits can use surveys to measure the tangible effects of their activities within the community and make improvements accordingly.
Program managers may use survey feedback to adjust and improve educational materials and programs.
Nonprofit leaders can use surveys to gain a better understanding of the needs and perceptions of various stakeholders, fostering stronger relationships and higher engagement.
Fundraising strategists can analyze donor feedback to improve fundraising approaches, campaign designs, and donor appreciation methods.
Volunteer Feedback Surveys
Collect feedback from volunteers about their experiences, including the effectiveness of training, support, and the overall volunteer management system.
Beneficiary Satisfaction Surveys
Assess the impact of services and programs on beneficiaries, and determine what could be done to better serve them.
Community Needs Assessment Surveys
Measure how impactful your nonprofit’s initiatives have been for the community they intend to serve and benefit, and ascertain if there has been a mismatch between perceived needs and actual needs.
Strategic Planning Surveys
Collect input from various stakeholders to inform the strategic planning process, aligning organizational goals with community needs.
Event Evaluation Surveys
Gather feedback from guests to determine the event’s effectiveness, and identify areas for improvement.
Program Evaluation Surveys
Assess the effectiveness and impact of specific programs or services offered by the nonprofit, gathering data to inform future programs.
Fundraising Campaign Surveys
Evaluate the success of fundraising campaigns, and identify areas for improvement.
Staff Satisfaction Surveys
Gain insights into the thoughts of nonprofit staff members, their job satisfaction, and feedback about various aspects of their work.
Donor Satisfaction Surveys
Determine how satisfied and engaged donors are, and gain a better understanding of their motivations and preferences.
Membership Satisfaction Surveys
Membership-based nonprofits can uncover members’ satisfaction with benefits, activities, and overall value provided by the organization.
Board Member Engagement Surveys
Discover how engaged and involved your board members are with the organization, and gather information on their perspectives regarding the non-profit’s direction and governance.
Nonprofit Brand Awareness Surveys
Measure the awareness and recognition of the nonprofit’s brand, mission, and activities among the general public and target groups.
Stakeholder Perception Surveys
Gather feedback from all key stakeholders, including donors, volunteers, beneficiaries, and community partners, to discover their perception of your organization’s programmes and efforts.
Advocacy Campaign Effectiveness Surveys
Determine the impact and effectiveness of advocacy campaigns.The best nonprofit survey questions
TPL_MODULE_ACCORDION_TITLE_2
- On a scale of 1 to 10, how satisfied are you with your overall experience donating to our organization?
- What motivated you to make a donation?
How easy was it to make a donation?
- Did you find the information provided about our organization clear and informative?
- How likely are you to donate to our organization in the future?
- On a scale of 1 to 10, how satisfied are you with your overall experience working at the organization?
- How well do you feel your work aligns with the mission and values of the organization?
- Do you feel valued and appreciated by your colleagues and supervisors?
- How would you rate the communication within the organization?
- Do you feel that your contributions are recognized and acknowledged by the organization?
- On a scale of 1 to 10, how satisfied are you with your overall experience as a member of our organization?
- What motivated you to join us?
- Do you feel like our organization meets your expectations as a member?
- How satisfied are you with the benefits and perks you receive?
- How would you rate the communication you receive us regarding membership updates, events, and opportunities?
- Did you contribute to our latest fundraising campaign?
- What motivated you to donate to this fundraising campaign?
- How satisfied were you with the communication you received from our organization regarding the fundraising campaign?
- Did you find the fundraising campaign materials (e.g., emails, social media posts, website content) informative and engaging?
- Did you encounter any issues or challenges while making your donation? If so, please provide a description.
Were you aware of our latest advocacy campaign?
- Did you interact with any materials or content related to the campaign (e.g., social media posts, emails, website content)?
- How would you rate the clarity and effectiveness of the messaging used in the campaign?
- Did the campaign effectively communicate the issue or cause it aimed to address?
- Did the advocacy campaign motivate you to take any action?
Example nonprofit survey template
The volunteer survey template collects feedback from volunteers concerning their experience with the organization, touching on elements like role fulfillment and time commitment.
The template also asks for opinions about training and encourages suggestions for improvement.
Template tags
Nonprofit survey templates
Tips to improve your nonprofit surveys
2. Build accessibility into your survey: Ensure your survey is accessible to all respondents, including those with disabilities. Use accessible formats and provide alternative response options (e.g., voice response for visually impaired), and ensure compatibility with assistive technologies.
3. Follow up with respondents: Show respondents their feedback is valued by sharing more information about your follow-up actions post-survey.